Terms of Service
Each order you place is a contractual agreement. If you fail to pickup your order, you are still obligated to pay for the items you order. Maui Hub typically cannot refund confirmed orders if the end of the ordering period has passed. Items are harvested and packaged to order, and are highly perishable. Therefore, no refunds can be given for reasons beyond the control Maui Hub, such as customers being unable to pick up their orders on pickup day.
If the product was paid for via online SNAP a refund will be issued back to the customer's card within 2 business days.
We will inspect and pack all orders prior to distribution. If product gets damaged during packing, we will provide a store credit to the customer.
Our goal is to provide the highest quality produce. The customer understands that since our organically certified farmers and those practicing regenerative methods do not use pesticides or herbicides, fruits and vegetables may not look "perfect" but taste amazing!